FAQs
Q: What are your accepted payment methods?
A: We accept major credit cards, debit cards, and cash payments. We also offer online payment options and mobile wallet services.
Q: Do you offer international shipping?
A: Yes, we offer international shipping to select countries. Please check our shipping policy for more information on eligible destinations and associated fees.
Q: What is your return/exchange policy?
A: We have a hassle-free return/exchange policy. If you're not satisfied with your purchase, you can return or exchange the item within 30 days of purchase, provided it meets our return criteria. Please refer to our returns policy for detailed instructions.
Q: How can I track my order?
A: Once your order is shipped, we will provide you with a tracking number via email or SMS. You can use this tracking number to monitor the status of your shipment on our website mugginns.com.
Q: Are your products covered by a warranty?
A: Yes, most of our products come with a manufacturer's warranty. The duration and coverage may vary depending on the item. Please check the product description or contact our customer support for specific warranty details.
Q: Can I cancel my order?
A: Yes, you can cancel your order before it is shipped. However, if the order has already been dispatched, you may need to follow our return policy to initiate a refund or return process.
Q: Do you offer bulk discounts for corporate purchases?
A: Yes, we have special pricing and discounts available for bulk or corporate orders. Please get in touch with our sales team or customer support for more information.
Q: Are gift cards available for purchase?
A: Yes, we offer gift cards that can be purchased online or in-store. These make great gifts for special occasions, allowing recipients to choose their preferred items from our store.
Q: How can I contact your customer support?
A: You can reach our customer support team through various channels, including phone, email, and live chat. Please visit our Contact Us page for detailed contact information.
Q: Can I track the status of my order online?
A: Yes, you can easily track your order online. Simply log into your account on our website and go to the Order History section, where you'll find the status and tracking information for your order.
